Ingot PCC's Dashboard Redesign

Ingot PCC

"Redesigning a clinical dashboard to reduce overload and help staff act on patient data faster."

Ingot PCC shifted from person-centred care to active ageing to align with new policy direction. The product needed an interface refresh that keeps clinical information readable, reduces visual fatigue and improves confidence during long shifts.

To review the design system and define a redesign approach that reduces clutter, improves consistency and supports new modules (including a mobile counterpart) without disrupting existing user habits.

Client

Pulsesync

Scope

Design System

Visual Design

Prototyping

UX Audit

Date

2021 - 2022

Understanding the objective

The design process focused on building a solid foundation: align with the product, engineering and medical stakeholders to clarify core workflows, then iterated from structure to visual system to support bug fixes, feature upgrades and new modules.

Discovery session

Managing clinical information can be overwhelming for medical staff, who require an efficient way to interpret complex data, necessitating an empathetic design that reduces visual clutter and alleviates stress during long shifts.

The session aligned with stakeholders on seniors’ needs and set 3 key guardrails:

User Pain point

Optimised visual for impaired senses

Large type, high contrast, low visual noise

User Pain point

Low barrier of entry for the non-tech savy

One clear action per screen, plain language and strong cues. Language localisation is also considered at this point

Opportunity

Provide clear and large instructions to reduce guess work

Instead having the elderly to rely on reading instruction to follow through, we should guide them toward each next steps, through other intuitive ways too.

Section explainer

This project aims to elevate Ulta's brand with an identity refresh that broadens its appeal to its consumer base while maintaining approachability and accessibility across consumers of all generations. It will preserve its ethos of presenting beauty at all price points.

Outcome

Quick info

Result